Refund Policy

Digital Products

All purchases on Aetherscripts are for digital products (software license keys). Due to the nature of digital goods, all sales are final once the license key has been delivered and/or activated.

What “Lifetime” Means

A lifetime licence covers the lifetime of the product it was bought for, not the lifetime of the purchaser. It grants access for as long as that specific product continues to be developed and operated by us, with no recurring payment for as long as it runs.

Software of this kind has a finite life. A product may be retired, replaced, or discontinued at any time, including for reasons outside our control such as a game update, a platform change, or a detection event that makes continuing to run it unsafe. When a product reaches the end of its life, lifetime licences for that product end with it.

A lifetime licence is tied to the product it was purchased for. It does not transfer to a different product, a successor product, or a rebuilt version released later, and it does not entitle the holder to a replacement licence at no cost.

Where a product is retired, we will give notice where we reasonably can, keep the existing version running for as long as it is safe and practical to do so, and where a successor exists we will normally offer existing lifetime holders a discount on it. These are goodwill measures, not obligations, and they do not create a right to a refund.

Eligibility for Refund

Refund requests may be considered under the following circumstances:

• Duplicate purchase (same product purchased twice by accident)
• Product was not delivered (no license key received)
• Technical issue that prevents the product from functioning, where our support team is unable to resolve the issue

Non-Refundable Cases

Refunds will not be issued in the following cases:

• License key has already been activated
• Change of mind after purchase
• Account bans or suspensions from third-party services
• Failure to read the product description before purchasing
• Requests made more than 48 hours after purchase
• A product being retired, replaced, or discontinued, including where a lifetime licence was held for it
• A product becoming unavailable due to a game update, platform change, or detection event

How to Request a Refund

To request a refund, contact our support team via Discord within 48 hours of purchase. Please include:

• Your order number
• The email address used for the purchase
• The reason for your refund request

Processing Time

Approved refunds will be processed within 5-7 business days. The refund will be issued to the original payment method.

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes take effect immediately upon posting.